top of page
SIMIS
T U C H - The Ultimate Customer Happiness
Check out and subscribe to our blog about The Ultimate Customer Happiness.
​
​
Real life examples about customer experiences in different daily areas. Using the SCA model, we show the situation of the experience, followed by a quick overview of potential challenges vendors and customer are facing with the described situation. Finalized by would be nice to have changes and solutions to increase the TUCH (The Ultimate Customer Happiness) factor.
bottom of page